Payment Policy

All payments for services must be made in full within 24 hours of the invoice date.

A 50% deposit is required for all projects, with the remaining balance due upon project completion.

Late payments will incur a 30% late fee for each day the payment is overdue.

Cancellation Policy

Cancellations made within less than 24 hours of the start date will be subject to a cancellation fee equivalent to 30% of the total project cost.

Deposits are non-refundable if cancellation occurs after work has commenced.

Clients are entitled to two rounds of revisions for all deliverables.

Additional revisions will be billed at an hourly rate as specified in the service agreement.

All revision requests must be submitted within 14 days of receiving the initial deliverable.

Clients are expected to respond to emails and inquiries within 48 hours to ensure timely project progress.

Scheduled meetings and calls will be conducted during regular business hours (9 AM - 5 PM, Monday to Friday).

Final approval of all deliverables must be provided in writing before the project is considered complete.

Any changes requested after final approval will be treated as new work and billed accordingly.

Upon full payment, clients will own the rights to all final deliverables produced as part of the project.

The company retains the right to use completed projects for portfolio and marketing purposes, unless otherwise agreed upon.

Clients must provide all necessary materials and information required for project completion in a timely manner.

Delays in providing required materials may result in project timeline adjustments.

The company commits to delivering services as outlined in the agreed-upon project timeline.

Any delays due to unforeseen circumstances will be communicated promptly, with a revised delivery schedule.